bije Terms & Conditions

Acceptance of Terms

These Terms & Conditions apply to all visitors, registered users, and any person who accesses or uses the bije platform in any capacity. By completing the registration process, making a deposit, placing a bet, participating in a promotion, or simply browsing the bije website at bije.io, you are deemed to have accepted these Terms unconditionally.

bije reserves the right to update or modify these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically. The date at the top of this page reflects the most recent revision.

These Terms should be read in conjunction with bije's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and bije.

Definitions

For the purposes of these Terms, the following definitions apply:

• "Platform" means the bije website accessible at bije.io, including all subpages, services, games, betting markets, account management tools, and support channels made available thereon.
• "Account" means a registered user account created on the bije platform, associated with a unique username, password, and BDT wallet.
• "Player" or "User" means any individual who has registered an Account on the bije platform or who accesses the platform without registration.
• "BDT Wallet" means the internal Bangladeshi Taka (৳) balance held within a Player's bije Account, used to place bets, fund games, and receive winnings.
• "Games" means all casino games, live dealer games, slot titles, fishing games, bingo formats, sports betting markets, and any other entertainment products accessible through the bije platform.
• "Bonus" means any promotional credit, free spin, cashback, or incentive offered by bije to Players, subject to specific wagering and eligibility requirements.
• "Payment Methods" means the deposit and withdrawal channels supported by bije, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.
• "Prohibited Conduct" means any action or omission listed in Section 7 of these Terms that is expressly forbidden on the bije platform.

Eligibility & Age Verification

Use of the bije platform is strictly restricted to individuals who meet all of the following eligibility criteria at the time of registration and at all times during the use of the platform:

• You must be at least 21 years of age. bije does not permit any person under the age of 21 to register an Account, access Games, or make any financial transactions on the platform. This is a firm and non-negotiable requirement.
• You must be accessing the platform as a private individual acting on your own behalf, and not as a representative, agent, or nominee of any third party.
• You must not be acting in any professional or commercial capacity for the purpose of conducting systematic betting strategies, arbitrage, or any other form of organised advantage play.
• You must be legally permitted under the laws applicable to your place of residence to access and use online gaming and betting services.

By registering an Account, you represent and warrant that you satisfy all eligibility requirements set out in this section. Providing false information in relation to age or identity is a material breach of these Terms and may result in immediate account termination and forfeiture of any balance held therein.

Account Registration

To access the full range of bije services, you must complete the registration process and create a personal Account. The following conditions apply to Account registration and management:

• One Account per person: Each individual may hold only one active Account on the bije platform. The creation of multiple accounts by the same individual — whether using the same or different personal details, devices, or payment methods — constitutes a breach of these Terms and may result in the suspension or closure of all associated accounts and the forfeiture of any associated balances.
• Accurate information: You must provide truthful, accurate, and complete information during registration and must keep that information current throughout the lifetime of your Account. bije is not responsible for any consequences arising from inaccurate account information provided by the Player.
• Account security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. bije will not be liable for any losses arising from unauthorised access to your Account that results from a failure by you to safeguard your credentials.
• Notification of compromise: If you believe that your Account has been accessed without your authorisation, you must notify the bije support team immediately via live chat or at [email protected].
• Account transferability: bije Accounts are personal and non-transferable. You may not sell, transfer, assign, or otherwise make available your Account or any balance therein to another person.

bije reserves the right to refuse any registration application at its sole discretion, without being required to provide a reason for such refusal.

Deposits & Withdrawals

All financial transactions on the bije platform are denominated in Bangladeshi Taka (৳). The following terms govern deposits and withdrawals:

Deposits: bije supports deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Deposit limits and processing times are displayed within your account dashboard and may be updated from time to time. bije does not charge transaction fees on standard deposits, however your payment provider may apply their own charges, for which bije accepts no responsibility.

Minimum deposit: The minimum single deposit amount is ৳500 unless otherwise stated in a specific promotion or product section. bije reserves the right to adjust minimum and maximum deposit thresholds at any time.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to verification requirements. Withdrawal requests submitted during support hours (09:00–24:00 BST, UTC+6) are typically processed within 30 minutes. Requests submitted outside support hours will be processed on the next available business cycle.

Verification before withdrawal: bije may require Players to complete identity verification (Know Your Customer, "KYC") before processing any withdrawal. Required documents may include a national identity card, proof of address, and confirmation of the payment method used. Failure to provide satisfactory documentation within the stipulated timeframe may result in the withdrawal request being placed on hold or declined.

Inactive accounts: An Account that has had no login activity for a period of 12 consecutive months may be classified as inactive. bije reserves the right to apply an inactivity fee to dormant accounts after providing reasonable prior notice to the email address registered to the Account.

Bonuses & Promotions

bije may from time to time offer bonuses, free spins, cashback, reload offers, and other promotional incentives to registered Players. The following general conditions apply to all bonuses unless a specific promotion's terms state otherwise:

• Bonuses are available to eligible Players aged 21 and above who hold a verified bije Account in good standing.
• Each bonus is subject to specific wagering requirements, minimum odds requirements, eligible game restrictions, and expiry periods, all of which will be clearly stated in the relevant promotion's terms at the time the offer is published.
• Bonus funds and any winnings derived from bonus play are subject to the applicable wagering requirement before they may be withdrawn as real money. Withdrawal of bonus funds prior to the completion of wagering requirements will result in the forfeiture of the bonus and any associated winnings.
• Only one bonus may be active in a Player's Account at any given time unless explicitly stated otherwise in the promotion's specific terms.
• bije reserves the right to amend, suspend, or withdraw any bonus or promotional offer at any time without prior notice. Any such changes will apply to bonus funds that have not yet been claimed at the time of the change.
• Evidence of bonus abuse — including but not limited to the creation of multiple accounts to claim the same offer, collusion, or systematic exploitation of promotional mechanics — will result in the cancellation of all associated bonuses and may result in account closure.

Prohibited Conduct

Players must not engage in any of the following activities while using the bije platform. Breach of this section may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to the relevant authorities where appropriate:

• Providing false, misleading, or fraudulent information during registration, verification, or any interaction with bije.
• Registering or operating more than one Account, whether under the same or different identity details.
• Using automated software, bots, scripts, or any other artificial or mechanical means to access, interact with, or exploit the bije platform or its Games.
• Engaging in collusion with other Players, or with any third party, for the purpose of gaining an unfair advantage in any Game or betting market.
• Exploiting any error, bug, or technical malfunction in the platform's software for financial gain. Any winnings obtained through exploitation of a known or suspected technical error are void and will be reversed.
• Attempting to launder money or use the bije platform for any purpose connected with unlawful financial activity.
• Using the bije platform for any commercial purpose, including running a betting syndicate, acting as an agent on behalf of third parties, or offering gaming services using your bije Account to other persons.
• Engaging in any conduct that is harassing, threatening, or abusive toward bije staff, support agents, or other Players via any communication channel associated with the platform.
• Accessing the bije platform from a jurisdiction where online gaming is prohibited, using a VPN, proxy, or other technical means to disguise your true location.

Intellectual Property

All content, software, trademarks, logos, graphics, text, images, audio, video, and other materials available on the bije platform are the exclusive intellectual property of bije or its licensors, including game studios such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bije platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any part of the bije platform or its content without the prior written consent of bije.

The bije name, logo, and all associated brand identifiers are proprietary trademarks. Unauthorised use of any bije trademark in connection with any goods or services that are not provided or endorsed by bije is strictly prohibited.

Privacy & Data

bije is committed to protecting the privacy and personal data of its Players. The collection, storage, processing, and use of personal information provided by Players in connection with their use of the bije platform is governed by bije's Privacy Policy, which is available at bije.io/privacy-policy and is incorporated into these Terms by reference.

By registering an Account and using the bije platform, you consent to the collection and processing of your personal data in accordance with the Privacy Policy. You acknowledge that bije may share your data with third-party payment processors, KYC verification providers, and regulatory or law enforcement authorities where required by law or these Terms.

bije uses industry-standard 256-bit SSL encryption to protect all data transmitted between your browser and the bije platform. However, no method of electronic transmission is entirely secure, and bije cannot guarantee the absolute security of data transmitted over the internet.

Responsible Gaming

bije is firmly committed to promoting safe, responsible, and enjoyable gaming for all Players. The bije platform includes a suite of responsible gaming tools accessible directly from your account dashboard, including:

• Deposit limits: Set daily, weekly, or monthly caps on the amount you deposit to your BDT wallet.
• Session timers: Define maximum session durations with automatic logout when your chosen limit is reached.
• Cooling-off periods: Temporarily suspend access to your account for a defined period of between 24 hours and 6 weeks.
• Self-exclusion: Permanently close your bije Account and exclude yourself from all bije services. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.

For full details of bije's responsible gaming commitments and available tools, please refer to the bije Responsible Gaming page at bije.io/responsible-gaming.

Limitation of Liability

To the fullest extent permitted by applicable law, bije, its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the bije platform or its services, including but not limited to:

• Loss of winnings, profits, revenue, data, or goodwill.
• Interruption of service due to scheduled or unscheduled maintenance, technical failure, or circumstances beyond bije's reasonable control.
• Losses arising from reliance on information displayed on the bije platform, including odds, statistics, or game results.
• Unauthorised access to your Account resulting from your failure to maintain the confidentiality of your login credentials.
• Actions taken by bije in good faith pursuant to these Terms, including account suspension, bonus cancellation, or transaction reversal.

The bije platform is provided on an "as is" and "as available" basis. bije makes no warranties, express or implied, regarding the platform's fitness for any particular purpose, its uninterrupted availability, or the accuracy of any content displayed thereon.

Nothing in these Terms shall limit bije's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Termination

bije reserves the right to suspend, restrict, or permanently close any Player's Account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms, including Prohibited Conduct under Section 7.
• Failure to satisfy eligibility requirements, including age or identity verification requirements.
• Suspicion of fraudulent, deceptive, or unlawful activity in connection with the Account or transactions made thereon.
• Receipt of a self-exclusion request from the Player.
• A legal, regulatory, or compliance obligation that requires bije to restrict or cease services to a particular Player or class of Players.

Upon termination of an Account for reasons attributable to breach of these Terms by the Player, bije reserves the right to forfeit any bonus balances and, where permitted by law, any real-money balance associated with the Account pending investigation. Termination of an Account does not affect accrued rights or liabilities of either party prior to the date of termination.

A Player who wishes to voluntarily close their Account in good standing should contact the bije support team via live chat or at [email protected]. Any verified real-money balance remaining at the time of voluntary closure will be returned to the Player via their registered payment method, subject to the completion of any applicable withdrawal verification requirements.

Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to bije's operating jurisdiction. By using the bije platform, Players acknowledge that they are doing so voluntarily and accept personal responsibility for compliance with the laws applicable in their own place of residence or access.

bije makes no representation that the materials or services available on the platform are appropriate or available for use in any particular location. Players are responsible for determining whether their access to and use of the bije platform is lawful under the laws of their own jurisdiction, and they access the platform entirely at their own risk and on their own initiative.

Any dispute arising under or in connection with these Terms that cannot be resolved through bije's internal complaints procedure shall be referred to binding arbitration in accordance with applicable arbitration rules, unless the parties agree otherwise in writing. The language of arbitration shall be English.

Amendments

bije reserves the right to amend, update, or replace these Terms at any time. When material changes are made to the Terms, bije will endeavour to provide reasonable notice to registered Players by posting a notice on the bije platform or by sending a notification to the email address registered to the Player's Account. The updated Terms will be effective from the date indicated at the top of the revised document.

Your continued use of the bije platform after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must cease using the bije platform and may request voluntary Account closure by contacting the support team at [email protected].

It is your responsibility to check these Terms periodically to remain informed of any updates. bije shall not be liable for any loss or damage suffered by a Player as a result of the Player's failure to review the most current version of these Terms.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the bije platform generally, please contact the bije support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week from inside your bije account dashboard. Live chat is the fastest way to reach a member of the bije team.
• Email: [email protected] — responses within 24 hours for non-urgent matters. For formal complaints or legal notices, please send correspondence to the same email address with the subject line "Formal Complaint" or "Legal Notice" as appropriate.
• WhatsApp: +880 1700-000000 (display only — for general enquiries during support hours 09:00–24:00 BST, UTC+6).