Responsible Gaming at bije
bije believes that gaming should always be fun, controlled, and within your personal limits. Our responsible gaming framework gives every Player in Bangladesh the tools, knowledge, and support needed to play safely — every single session.
Our Commitment
Gaming Is Entertainment — Not a Source of Income
At bije, responsible gaming is not a checkbox — it is a core part of how we operate. We understand that online gambling, when enjoyed responsibly, can be an exciting and entertaining experience. However, we also recognise that for a small number of people, gambling can become a problem that affects their finances, relationships, and mental wellbeing.
That is why bije has built a comprehensive set of responsible gaming tools directly into the platform. Every registered Player has access to deposit limits, session time-outs, cooling-off periods, and full self-exclusion options — all configurable from within the bije account dashboard at any time, without needing to contact support first.
Our platform is designed exclusively for adults. The minimum age to register and play on bije is 21 years. We verify the age and identity of our Players through our KYC process and take immediate action on any account found to be operated by someone under the age of 21. If you suspect a minor is using bije, please contact us immediately at [email protected].
bije also works to raise awareness about responsible gambling among the Bangladesh community. We provide clear information about the risks of gambling, how to recognise problematic behaviour early, and how to access professional support when it is needed. We strongly encourage all Players to treat bije as a form of entertainment — never as a way to make money, recover losses, or solve financial difficulties.
Player Protection Tools
Tools Built to Keep You in Control
bije provides every Player with a suite of responsible gaming controls accessible directly from the account dashboard — no forms, no waiting, immediate effect.
Deposit Limits
Set a daily, weekly, or monthly deposit limit on your bije account to keep your spending within a budget you are comfortable with. Once a limit is active, bije will automatically block any deposit attempt that exceeds it. Limit reductions take effect immediately; increases require a 24-hour cooling period to protect you from impulsive decisions.
Session Time Limits
Set a maximum session duration so that bije automatically reminds you — or logs you out — after you have been playing for your chosen length of time. Available intervals range from 30 minutes to 8 hours per session. Keeping sessions short and intentional is one of the most effective responsible gaming practices.
Time-Out Feature
Need a short break? Activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your bije account is temporarily suspended — you will not be able to log in, deposit, or place any bets. The time-out cannot be reversed early, ensuring you get the full benefit of your chosen break.
Self-Exclusion
For Players who feel they need a longer break from gambling, bije offers full self-exclusion periods of 3 months, 6 months, 1 year, or permanent closure. During self-exclusion, your account is fully locked — no logins, no deposits, no gameplay. Permanent self-exclusion is irreversible. To activate, contact [email protected] with the subject line "Self-Exclusion Request".
Reality Check Alerts
Enable regular reality check pop-up notifications that appear on screen during gameplay. Each alert shows how long you have been playing in the current session and your net win or loss during that time. You can set reality check reminders to appear every 15, 30, or 60 minutes as a gentle, evidence-based prompt to reassess your session.
Loss Limits
Set a maximum loss amount per day, week, or month. When your net losses during the chosen period reach the limit you have defined, bije will automatically prevent further gameplay until the period resets. Loss limits work alongside deposit limits to give you a complete picture of your spending and protect your bankroll from runaway sessions.
Awareness
Recognising Problem Gambling
Problem gambling does not always look the same for every person. It can develop gradually and may be difficult to recognise, especially when it is your own behaviour you are assessing. bije encourages all Players to regularly reflect on their gaming habits and to be honest with themselves.
Below are some of the most commonly reported warning signs of problem gambling. If you recognise several of these patterns in your own behaviour — or in the behaviour of someone close to you — it is important to act quickly. Reaching out for help early leads to significantly better outcomes.
Gambling with money you cannot afford to lose — using funds earmarked for rent, bills, food, or other essential expenses to fund gambling activity.
Chasing losses — continuing to gamble in an attempt to recover money that has already been lost, often resulting in even larger losses.
Inability to stop or set limits — finding it very difficult to walk away from a game session even when you intended to stop or had reached a loss limit.
Gambling to escape stress or problems — using gambling as a way to cope with anxiety, depression, loneliness, or other emotional difficulties rather than for entertainment.
Lying about gambling activity — hiding your gambling from family members, friends, or colleagues, or lying about the amounts you have spent or won.
Neglecting responsibilities — missing work, neglecting family obligations, or abandoning hobbies and social activities because of time spent gambling.
Borrowing money to gamble — taking loans, using credit cards, or asking friends and family for money specifically to fund gambling activity.
Needing to gamble with larger amounts — finding that you need to bet increasingly large sums to experience the same level of excitement as before (tolerance build-up).
Step-by-Step Guide
How to Set Your Responsible Gaming Limits on bije
Follow these steps to activate deposit limits, time-outs, or self-exclusion on your bije account. All tools are available 24 hours a day, 7 days a week, with no waiting period for activating restrictions.
Log in to Your bije Account
Visit bije.io and log in using your registered username and password. If you have forgotten your password, use the secure reset option on the login page.
Navigate to Account Settings
Click on your account icon in the top right corner of the dashboard and select "Responsible Gaming" or "Account Settings" from the dropdown menu.
Choose Your Tool
Select from the available responsible gaming tools: Deposit Limit, Loss Limit, Session Time Limit, Reality Check, Time-Out, or Self-Exclusion. Each tool has its own configuration panel.
Confirm and Activate
Enter your chosen limit amount or duration, review the summary, and confirm activation. Restrictions take effect immediately. You will receive a confirmation notification to your registered email or mobile number.
Our Responsibilities
What bije Does to Protect Players
Responsible gaming at bije is not solely the Player's responsibility. bije operates active safeguards at the platform level to identify and support Players who may be at risk, even before they ask for help.
Age verification: All new Players must complete identity and age verification as part of the KYC process. bije will not process any withdrawal — and may suspend gameplay — for accounts that have not completed age verification. Accounts confirmed to belong to individuals under the age of 21 are permanently closed and any deposits are returned in full.
Proactive monitoring: bije's responsible gaming team reviews account behaviour data on an ongoing basis. Accounts showing patterns consistent with problem gambling — such as unusually frequent deposits, rapid session escalation, or repeated failed withdrawal-then-redeposit cycles — are flagged for welfare review. bije may contact affected Players directly and, in serious cases, may apply temporary restrictions proactively.
Staff training: All bije customer support team members receive training in responsible gaming awareness. They are equipped to identify distress signals in Player communications, to respond with empathy and professionalism, and to escalate welfare concerns to the responsible gaming management team when necessary.
Marketing practices: bije does not target promotional communications at Players who have activated self-exclusion, applied deposit limits, or requested a time-out. Players under active responsible gaming restrictions are excluded from bonus offers and promotional campaigns for the duration of their restriction period.
Underage access prevention: bije does not direct any marketing at individuals under the age of 21 and takes reasonable technical steps to prevent underage access to the platform. All promotional materials carry the 21+ age warning and responsible gaming messaging.
Get Help
Struggling with Gambling? We Are Here to Help.
If you feel that gambling is negatively affecting your life, your finances, or your relationships, please reach out to bije immediately. Our responsible gaming support team is trained to listen without judgment and to help you access the right tools and resources. You are never alone in this.
All responsible gaming enquiries are handled with complete confidentiality. Your data will not be shared with any third party and your account will not be penalised for seeking help. bije treats every welfare request with the utmost care and priority.
Play Smart, Play Safe
Ready to Play Responsibly on bije?
Set your limits, explore our games at your own pace, and enjoy the bije experience as it was meant to be — fun, safe, and fully in your control.
21+ only. Gambling can be addictive. Play responsibly. bije supports safe gaming for all Players in Bangladesh.